Last Updated: November 2025
1. Introduction
At The Egg Company (egg.co), we value the trust you place in us. Just as we are committed to quality production and honest communication in our farming, we are equally committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eggco.com.au or interact with our services. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect personal information that is reasonably necessary for, or directly related to, our functions and activities. This includes:
- Identity Data: Including your first name and last name.
- Contact Data: Including your email address, phone number, and delivery address (for wholesale partners).
- Business Data: If you are a commercial partner (café, restaurant, bakery), we may collect details regarding your business requirements.
- Interaction Data: Information you provide when filling out our "Get In Touch" forms, job applications, or feedback surveys.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system, collected automatically via cookies to improve site performance.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our products and services to you, including processing orders and deliveries.
- To communicate with you, including responding to inquiries made via our contact forms.
- To improve our website, products, and customer service standards.
- To assess job applications submitted through our Careers section.
- To send you administrative information, such as updates to our terms or policies.
- To comply with legal obligations.
4. Disclosure of Your Information
We treat your personal information with respect and do not sell it to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us with website hosting, data analysis, IT services, and delivery logistics.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
5. Security of Your Data
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Access and Correction
Under the Privacy Act, you have the right to request access to the personal information we hold about you and to request that we correct it if it is inaccurate. To make such a request, please contact us using the details provided below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: